Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, request a quote, purchase insurance, file a claim, or contact us for support. This may include:

• Personal information (name, email address, phone number, mailing address)
• Pet information (name, breed, age, medical history)
• Payment information (credit card details, billing address)
• Claims information (veterinary records, receipts, photos)

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process insurance applications and claims
• Send you important updates about your policy
• Provide customer support
• Comply with legal obligations
• Prevent fraud and ensure security

3. Information Sharing

We may share your information with:

• Insurance underwriters and reinsurers
• Veterinarians and veterinary clinics (for claims processing)
• Service providers who assist us in operating our business
• Legal authorities when required by law

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Your Rights

You have the right to:

• Access and update your personal information
• Request deletion of your data (subject to legal requirements)
• Opt out of marketing communications
• Request a copy of your data

6. Cookies and Tracking

We use cookies and similar technologies to improve your experience on our website. For more information, please see our Cookie Policy.

7. Contact Us

If you have questions about this Privacy Policy, please contact us at: