Terms & Conditions
Last updated: January 1, 2024
1. Acceptance of Terms
By using PetCareCoverage.com services, you agree to be bound by these Terms & Conditions. If you do not agree to these terms, please do not use our services.
2. Service Description
PetCareCoverage.com provides pet insurance services including:
- Insurance policy quotations and applications
- Claims processing and reimbursement
- Customer support services
- Online account management
3. Eligibility
To use our services, you must:
- Be at least 18 years old
- Provide accurate and complete information
- Own or be legally responsible for the pet being insured
- Reside in a state where our services are available
4. Policy Terms
Insurance coverage is subject to:
- Policy terms and conditions
- Waiting periods for certain conditions
- Annual and lifetime benefit limits
- Deductibles and co-payments
- Pre-existing condition exclusions
5. Claims Process
To file a claim, you must:
- Submit claims within the specified time frame
- Provide complete veterinary records and receipts
- Allow us to contact your veterinarian if necessary
- Cooperate with our claims investigation process
6. Payment Terms
Premium payments are due monthly or annually as selected. Failure to pay premiums may result in policy cancellation. We accept major credit cards and electronic bank transfers.
7. Cancellation
You may cancel your policy at any time. We may cancel your policy for non-payment, fraud, or material misrepresentation. Cancellation terms are outlined in your policy documents.
8. Limitation of Liability
Our liability is limited to the benefits payable under your insurance policy. We are not liable for indirect, consequential, or punitive damages.
9. Governing Law
These terms are governed by the laws of the state where your policy is issued. Any disputes will be resolved through binding arbitration.
10. Contact Information
For questions about these terms, contact us at:
Email: legal@petcarecoverage.com
Address: PetCareCoverage.com Legal Department